Frequently Asked Questions
If you can’t create an account, check that you’ve typed in the correct email for your hospital system. If you’re having trouble just logging in, make sure you’ve used the correct username and password.
Try typing in your password again, making sure you’ve got the right one for this site. If you’ve forgotten your password, click the link to retrieve or create a new one.
Make sure you check your Spam or Junk mail folder; the set-up email may have gone there instead of your Inbox.
Chrome or Microsoft Edge are the best browsers for these training modules. Any other (Internet Explorer, Safari) may slow down the modules.
Check to make sure the volume on the module slide is turned up (see below):
Also, make sure your computer’s speakers aren’t muted:
Completing the evaluation will help us improve the types of training needed for healthcare systems, and will ensure that any CE’s for various courses are valid.